When you sign up with Triple-S Salud, you must choose a doctor or \u201cprimary care physician\u201d (PCP). This is the main person you will see for most of your health care. This includes checkups, treatment for colds and flu, health concerns and health screenings. Your PCP can find and treat health problems early. He or she will have your medical records. Your PCP can see your whole health care picture. Your PCP keeps track of all the care you get.<\/span><\/p>\n There are different types of doctors who are PCPs, like:<\/span><\/p>\n You must choose a PCP for each insured member in your family. Your family members can have different PCPs.<\/span><\/p>\n If you are a woman over age 12, you can also choose a gynecologist to be your PCP. If you are pregnant, your PCP could be your obstetrician during your pregnancy. When your pregnancy ends you will go back to your regular doctor, but your gynecologist will still take care of your gynecological needs. You may choose a pediatrician or a family physician for your newborn or one will be chosen for you.<\/span><\/p>\n To choose your PCP, call Triple-S Salud at <\/span>1-800-981-1352<\/span><\/a>; TTY \/ TDD users should call\u00a0<\/span>1-855-295-4040<\/span><\/a>. If you do not choose one, then one will be chosen for you.<\/span><\/p>\n A Primary Medical Group is a group of doctors that help arrange your health care services and work with your Insurer to make sure you get the care you need. Your ID card shows the name of your PCP and your Primary Medical Group number.<\/span><\/p>\n If you need an appointment, call your PCP. It is free to make appointments with them. It is important that you keep your appointments with your PCP. If you cannot make it for any reason, call the PCP\u2019s office right away to let them know.<\/span><\/p>\n If your PCP is new for you, you should get to know him\/her. Call to get an appointment as soon as you can. This is even more important if you\u2019ve been getting care or treatment from a different doctor. We want to make sure that you keep getting the care you need. If you feel OK, you should call to get a checkup with your PCP.<\/span><\/p>\n Before you go to your first appointment:<\/span><\/p>\n On the day of your appointment:<\/span><\/p>\n Most PCPs have regular office hours. Triple-S Salud Provider Directory will tell you when your doctors\u2019 offices are open. Most Primary Medical Groups also have clinics that have an extended schedule but, you can call Triple-S Salud Medical Counseling Line at any time.<\/span><\/p>\n You can get emergency health care any time you need it. Always carry your Plan Vital Member Card with you.\u00a0<\/span>In case of an<\/b>\u00a0<\/span>emergency<\/b>, doctors will know you have Plan Vital. If you call Triple-S Salud Medical Counseling Line before you go to the emergency room, you will not have to pay when you go to the emergency room.<\/span><\/p>\n Triple-S Salud Medical Counseling Line number is\u00a0<\/span>1-800-981-1352<\/span><\/a>; TTY \/ TDD users should call\u00a0<\/span>1-855-295-4040<\/span><\/a>.<\/span><\/p>\n Emergencies are times when there could be danger or damage to your health if you don\u2019t get medical care right away.<\/span><\/p>\n\n
HOW CAN I SEE MY PCP?<\/h4>\n
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WHAT IF IT\u2019S AN EMERGENCY AND I NEED CARE AFTER MY PCP\u2019S OFFICE CLOSES?<\/h4>\n