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Notice of Non-Discrimination

Notice: Informing individuals about nondiscrimination and accessibility requirements and nondiscrimination statement: Discrimination Is Against The Law
Triple S Salud, Inc. complies with applicable federal civil rights laws and does not discriminate, exclude people or treat individuals differently because of race, color, national origin, age, disability, or sex. 
Triple S Salud, Inc.

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact a customer a Service Representative. 
If you believe that Triple S Salud, Inc. has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Service Representative
P.O. Box 11320, San Juan, PR 00922-9905
Telephone: (787) 775-1352 or 1-800-981-1352
TTY: 1-855-295-4040
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Service Representative is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically, through the Office of Civil Rights Portal available at or by mail or phone at:

200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
Telephone: 1-800-368-1019, TDD: 1-800-537-7697

English: ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-981-1352 (TTY:1-855-295-4040).

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al
1-800-981-1352 (TTY:1-855-295-4040).

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電
1-800-981-1352 (TTY: 1-855-295-4040).
French: ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-981-1352 (TTY: 1-855-295-4040).

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số
1-800-981-1352 (TTY:1-855-295-4040).

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer:1-800-981-1352 (TTY: 1-855-295-4040).

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
1-800-981-1352 (TTY: 1-855-295-4040) 번으로 전 화해 주십시오.

Arabic: 1 مقرب لصتا .ناجملاب كل رفاوتت ةيوغللا ةدعاسملا تامدخ نإف ،ةغللا ركذا ثدحتت تنك اذإ :ةظوحلم -:مكبلاو مصلا فتاه مقر) 1-800-981-1352 (TTY:1-855-295-4040).

Hindi: ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-800-981-1352 (TTY: 1-855-295-4040) पर कॉल करें।

Italian: ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero
1-800-981-1352 (TTY: 1-855-295-4040).

Portugués: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para
1-800-981-1352 (TTY: 1-855-295-4040).

French Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele
1-800-981-1352 (TTY: 1-855-295-4040).

Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-981-1352 (TTY: 1-855-295-4040).

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-981-1352 (TTY: 1-855-295-4040)まで、お電話に

Ukrainian: УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки.
Телефонуйте за номером 1-800-981-1352 (телетайп: 1-855-295-4040).

Catalan: ATENCIÓ: Si parleu Català, teniu disponible un servei d”ajuda lingüística sense cap càrrec. Truqueu al 1-800-981-1352 (TTY o teletipΛ1-855-295-4040)

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By clicking this link, you are leaving the website of Vital. If you need further assistance you may contact the Vital Call Center at 787-775-1352. (TTY users should call 1-855-295-4040).

Hours are from 7:00 a.m. to 7:00 p.m., 7 days a week.