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HOW DO I SIGN UP FOR PLAN VITAL?

Anyone who wants to know if they qualify to sign up for Plan Vital can visit their local Medicaid Office. They will evaluate the information and tell you if you are eligible for Plan Vital.

To find out where your Medicaid Office is, call the Medicaid Program call center at 787-641-4224. The call is free. Or visit the www.medicaid.pr.gov website

WHAT IF I HAVE A NEWBORN?

If you have a newborn, visit your Medicaid Office and give them a copy of the newborn’s birth certificate to enroll the newborn in the Plan Vital. If you do not do this, the newborn cannot get services under Plan Vital. When you have a newborn, you also might be able to get other benefits, so it is important to visit the Medicaid Office so they can offer you additional information.

HOW DO I KEEP MY PLAN VITAL BENEFITS?

To keep your Plan Vital benefits, you have to assist to all your Medicaid appointments. Triple-S Salud will send you a letter ninety (90) days, sixty (60) days and thirty (30) days before the day when your Plan Vital benefits expire. These letters will remind you that you must go to your local Medicaid Office to maintain your eligibility active in the Plan Vital.

Send Us Your Questions or Feedback

We will answer your questions within two business days.

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By clicking this link, you are leaving the website of Vital. If you need further assistance you may contact the Vital Call Center at 787-775-1352. (TTY users should call 1-855-295-4040).

Hours are from 7:00 a.m. to 7:00 p.m., 7 days a week.

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